Privacy Policy

Thanks for choosing CollectSocials. We take your privacy very seriously. Our policy is to respect your privacy regarding any information we may collect while operating our websites. We promise to never sell, rent, or otherwise distribute the information you submit on our website.

1. About Us

CollectSocials is a product of BeatLink Technologies (registered in Pakistan). When this policy refers to "CollectSocials", "we", "us", or "our", it refers to BeatLink Technologies and the CollectSocials service available at collectsocials.com.

Contact: support@collectsocials.com | BeatLink Technologies, Pakistan

2. Information We Collect

Website Visitors

Like most website operators, CollectSocials collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. CollectSocials's purpose in collecting non-personally-identifying information is to better understand how our visitors use the website. From time to time, CollectSocials may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

CollectSocials also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged-in users. CollectSocials only discloses logged-in user IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Account Information

Certain visitors interact with CollectSocials in ways that require CollectSocials to gather personally-identifying information. The amount and type of information that CollectSocials gathers depends on the nature of the interaction. For example, we ask visitors who sign up for an account to provide a name, email address, and a website domain. Those who engage in transactions with CollectSocials — by purchasing a subscription, for example — are asked to provide additional information, including personal and financial information required to process those transactions.

In each case, CollectSocials collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with CollectSocials. CollectSocials does not store credit card details entered at the time of purchase. That information is sent directly to our secure payment processor, and we only store the necessary references to your account such that we can securely process transactions.

CollectSocials does not disclose personally-identifying information other than as described in this policy. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

3. Facebook and Instagram Data Usage

When you connect your Facebook or Instagram account to CollectSocials, we access and display your public posts, photos, and videos using the Meta Graph API. Specifically, we:

• Retrieve your public posts, photos, and videos from your connected Facebook Pages or Instagram Business/Creator accounts
• Display this content in your custom social media feeds and widgets
• Cache this content for a maximum of 24 hours to improve performance and reduce API calls

We do NOT:

• Access your private messages, direct messages, or non-public personal information
• Post on your behalf without your explicit, individual action
• Sell or share your Facebook/Instagram data with any third parties
• Use your Facebook/Instagram data for advertising or marketing purposes beyond operating our service
• Store any Facebook/Instagram data beyond what is necessary to display your connected feeds

Revoking Access

You can disconnect your Facebook or Instagram account at any time from your CollectSocials dashboard. This will immediately revoke our access token and stop all data retrieval. Cached content from that source will be removed within 24 hours of disconnection.

Data Deletion via Facebook Settings

If you use Facebook's platform settings to request deletion of data associated with CollectSocials, we will automatically receive that request through our data deletion callback. We will process your request and delete all associated data within 30 days. You will receive a confirmation code and can track the status of your deletion request at: https://collectsocials.com/deletion-status?code=[your-code]

4. Requesting Data Deletion

You may request deletion of all personal data CollectSocials holds about you at any time, free of charge, with no conditions or requirements.

To request deletion of your data, you may:

• Delete your account directly from the CollectSocials dashboard (Settings → Account → Delete Account)
• Email us at support@collectsocials.com with the subject line "Data Deletion Request"

We will process all deletion requests within 30 days of receipt. Deletion applies to all personal data including your account information, connected social accounts, stored access tokens, and any cached social media content associated with your account. You do not need to provide a reason for requesting deletion. We will not charge a fee for this request.

5. Data Retention

We retain your data only for as long as necessary to provide the service:

• Account data (name, email, settings): Retained for the duration of your active account. Deleted within 30 days of account deletion.
• Cached social media content: Retained for a maximum of 24 hours per fetch cycle. Deleted immediately upon source disconnection.
• Access tokens (Facebook/Instagram): Stored encrypted. Deleted immediately upon source disconnection or account deletion.
• Payment references (not card details): Retained for up to 7 years as required by financial regulations.
• Server logs: Retained for up to 90 days for security and debugging purposes.

6. Aggregated Statistics

CollectSocials may collect statistics about the behavior of visitors to its website and service. For instance, CollectSocials may anonymously log aggregated statistics of popular layouts, themes, or adoption rates of certain features. CollectSocials may display this information publicly or provide it to others. However, CollectSocials does not disclose personally-identifying information other than as described in this policy.

7. Protection of Your Information

CollectSocials discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on CollectSocials's behalf or to provide services available at the CollectSocials website, and (ii) have agreed not to disclose it to others.

Some of those employees, contractors and affiliated organizations may be located outside of your home country. By using CollectSocials's websites, you consent to the transfer of such information to them. CollectSocials will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

Other than to its employees, contractors and affiliated organizations as described above, CollectSocials discloses personally-identifying information only in response to a subpoena, court order or other governmental request, or when CollectSocials believes in good faith that disclosure is reasonably necessary to protect the property or rights of CollectSocials, third parties, or the public at large.

We use industry-standard encryption (HTTPS/TLS) for all data transmissions. Sensitive data, including access tokens, is encrypted at rest in our database.

If you are a registered user of CollectSocials and have supplied your email address, CollectSocials may occasionally send you an email to tell you about new features, solicit your feedback, or keep you up to date with what's going on with CollectSocials and our products. We primarily use our product blog to communicate this type of information, so we expect to keep this type of email to a minimum.

8. Security Incident Notification

In the event of a data breach or security incident that affects your personal data, we will notify you and the relevant authorities as required by applicable law, as soon as reasonably practicable after becoming aware of the incident.

9. Cookies

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. CollectSocials uses cookies only for logged-in users on the CollectSocials website to identify and track visitors, their usage of the CollectSocials website, and their website access preferences.

CollectSocials visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using CollectSocials, with the drawback that certain features may not function properly without the aid of cookies.

The CollectSocials embedded widget does not use cookies, localStorage, or any tracking mechanism on your visitors' websites.

10. Ad Free

CollectSocials does not include any third-party ads or ad network code on your website which can track you or your website visitors.

11. Business Transfers

If CollectSocials, or substantially all of its assets, were acquired, or in the unlikely event that CollectSocials goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of CollectSocials may continue to use your personal information as set forth in this policy. You will be notified of any such transfer via email and given the opportunity to delete your account and data prior to the transfer.

12. Third Party Integrations and Service Providers

CollectSocials makes use of the following third-party integrations and APIs. By using CollectSocials you are also agreeing to be bound by the following privacy policies:

• Meta Platforms, Inc. (1 Meta Way, Menlo Park, CA 94025, USA) — Facebook Platform Terms / Instagram Platform Terms / Meta Privacy Policy. CollectSocials uses the Facebook Graph API and Instagram Graph API to display Facebook and Instagram posts within the CollectSocials Dashboard and in embedded widgets powered by CollectSocials.
• Google LLC / YouTube, LLC (1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA) — Google Privacy Policy / YouTube Terms of Service. CollectSocials uses YouTube API Services to display YouTube videos within the CollectSocials Dashboard and in embedded widgets powered by CollectSocials.

We do not share your personal data with these third parties beyond what is necessary to authenticate your account and retrieve content you have explicitly connected.

13. Your Rights (GDPR and General)

If you are located in the European Economic Area, United Kingdom, or other jurisdictions with applicable data protection laws, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (see Section 4)
• Right to Data Portability: Request an export of your data in a machine-readable format
• Right to Object: Object to processing of your personal data
• Right to Restrict Processing: Request that we limit how we use your data

To exercise any of these rights, contact us at support@collectsocials.com. We will respond within 30 days. You have the right to complain to a data protection authority about our collection and use of your personal data.

14. Children's Privacy

CollectSocials is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at support@collectsocials.com and we will delete that information promptly.

15. Privacy Policy Changes

Although most changes are likely to be minor, CollectSocials may change its Privacy Policy from time to time, at its sole discretion. For material changes, we will notify registered users via email at least 14 days before the change takes effect. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.