Is the X feed widget free?
No, and it is the only source in the product that is not. X charges for API access by the post read, so an X feed costs us money every time it refreshes, and a plan has to carry that cost. Every other platform we support is on the free plan. New accounts get X switched on for the 7-day trial with a budget of 100 posts and no card, and paid plans start at $20 a month.
How many X posts can a widget show?
Your plan has a monthly post budget: 325 on Pro, 1,300 on Business and 3,000 on Scale. That budget is spent on posts read from X, not on posts displayed, and the two are very different numbers. Once a post is in your feed it stays and costs nothing to keep showing, and a sync that finds nothing new spends nothing at all. The budget resets on the 1st.
How often does the feed update?
Automatically, on a schedule of its own. Most platforms sync at your plan’s general refresh rate, but X sources carry their own floor because every read is billable: once every 24 hours on Pro, and once every 12 hours on Business, Scale and Enterprise. Paid plans can also press Pull now for an immediate refresh, once an hour.
Do I need my own X developer account or API key?
No. The API access is ours, and you approve read access to your account on X’s own sign-in screen. We ask for three permissions and no more: read posts, read your profile, and stay signed in so the feed can keep refreshing without you reconnecting every couple of hours. We cannot post, follow, message or delete anything.
Does it show retweets and replies?
No. A profile source asks X for original posts only, so retweets and replies never arrive in the first place. A hashtag source filters them out the same way. If you want a reply thread on your site, the honest way is to pin the post it belongs to and let a reader open the conversation on X.
Can I show a hashtag feed instead of my own account?
Yes, on any paid plan and inside the trial. A hashtag source needs no account connection, because it reads the public recent-search endpoint with our own application credentials. One quirk worth knowing: that endpoint will not return fewer than ten posts per search, so a hashtag pull waits until at least ten posts of budget are available rather than making a call that would be billed for more than it could store. The setup guide walks through it.
What happens when the monthly posts run out?
Your widget carries on serving every post it already has, because those are stored on our side rather than fetched on each page view. What stops is the fetching: scheduled syncs hold, Pull now declines, and everything resumes when credits reset on the 1st. Nothing disappears from your page and no visitor sees an error.
Can I choose which posts appear?
Yes, and on every plan. Posts land in a queue where you approve, pin to the front or drop each one, and keyword rules can filter them before you ever look. That matters more on X than anywhere else, because a timeline that reads well in a feed can read very oddly as a permanent section of your homepage. All 16 themes and the theme builder are on the free plan too.
Which website builders does it work with?
WordPress, Shopify, Wix, Squarespace, Webflow, Notion, Google Sites, plain HTML and React. The embed dialog asks where the widget is going and hands out the right snippet for that host, because some builders sandbox custom scripts and others strip them. WordPress can skip the code entirely with our plugin.
Is it still Twitter or is it X?
Both names are in use and the product answers to either. The source is called X / Twitter in the dashboard, posts link back to x.com, the mark on each card is the X one, and the button that opens the original still reads View on Twitter. What actually changed for embedding is more than a logo, and the setup guide covers it.
Can X posts sit beside my other platforms?
Yes. One feed can combine 10 platforms, so an X post can sit next to an Instagram photo, a Facebook post and a Google review in the same section, styled as one wall rather than four widgets stacked up. For most sites that is the point: the photograph shows the thing and the post says what happened.
